Please message us first if you wish to return an item. We have some Special Features for your returns which we are sure you will be pleased to read here.
Once we have authorised the return, please return the item, unopened, to the following address:
DR ALEX'S @FULFILMENTCROWD
2 HILLRIDGE ROAD
If possible, please use the original packaging.
We do not accept any consumable goods that have been opened and/or, for supplements, goods where any protective plastic or bottle-top seals have been breached.
We will accept opened products, for a full refund, in the event that you purchased a faulty item from us.
We aim to turn around your refund within 24 hours of receiving the returned goods.
We hope that you value our intention to provide exemplary Customer Service... and more importantly, we hope that Dr Alex's Science-Sense Health Store can continue serving your healthcare needs.
Thank you !